We use your personal data to process orders and enhance your experience. Learn more in our privacy policy.
Welcome to 3d Crafted.
By accessing or using our website [3dcrafted.com], you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
- This website is owned and operated by 3d Crafted
- By placing an order, you agree to these Terms & Conditions
- We reserve the right to update or change these terms at any time without prior notice
2. Products & Services
- All products listed on our website are subject to availability
- Product images are for illustration purposes; actual product color or finish may vary slightly
- Minor variations may occur, especially for handmade, custom, or 3D-printed products
3. Pricing & Payments
- All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned
- Payments are processed securely through Razorpay
- 3d Crafted does not store your card, UPI, or banking information
👉 Razorpay Privacy Policy: https://razorpay.com/privacy/
4. Shipping Policy
📦 Shipping Coverage
- 3d Crafted ships across India
- Orders are processed within 1–5 business days
🚚 Delivery Timeline
- Estimated delivery time: 5–10 business days, depending on location and courier partner
- Delivery delays due to weather, courier issues, or public holidays are beyond our control
💰 Shipping Charges
- Shipping charges (if applicable) are displayed at checkout
5. Order Cancellation
🔄 Cancellation by Customer
- Orders once placed or shipped, cancellation is not possible
❌ Cancellation by 3d Crafted
3d Crafted reserves the right to cancel an order due to:
- Product unavailability
- Pricing or listing errors
- Payment issues
- Suspected fraudulent activity
In such cases, a full refund will be issued.
6. Return & Refund Policy
As we manufacture products specifically based on your order. As a result, once the product is produced, it becomes non-returnable and unusable by us. Therefore, we maintain a strict no refund policy.
7. Damaged or Defective Products
If you receive a damaged or defective product:
- Email us within 48 hours of delivery
- Attach clear images/videos of the product and packaging
- Our team will review and arrange a replacement or refund
📧 customercare@3dcrafted.com
8. Intellectual Property
- All content on this website including images, text, logos, and designs is the property of 3d Crafted
- Unauthorized use, reproduction, or redistribution is strictly prohibited
9. Limitation of Liability
- 3d Crafted is not responsible for indirect, incidental, or consequential damages
- Our maximum liability is limited to the amount paid for the product
10. User Responsibilities
You agree:
- Not to misuse the website
- Not to provide false or misleading information
- Not to engage in fraudulent or illegal activities
11. Third-Party Services
Our website may contain links to third-party services or websites.
3d Crafted is not responsible for their content or practices.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Pune, Maharashtra courts.
13. Contact Information
For any questions related to these Terms & Conditions:
Store Name: 3d Crafted
Email: customercare@3dcrafted.com
Location: Pune, Maharashtra, India
